Powerful Call Center Software with Highest Uptime & Unbeatable Quality of Service.

Quick Setup. No Upfront Cost. Reliable. Scalable.

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Services

All you need, in one place

Every organisation, however big or small, needs to create a trust for its customer to: Generate More Sales, Provide Better Service, and Create Bigger Profits. SparkTG helps you build that trust with your customers when they call you!

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Blended Calling


Allows agents to not only answer customer calls but also call back for service, sales, follow-ups etc

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Custom IVR


Handle your customer calls smartly by giving them an option to reach right department/agent.

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Call Reports & Recording


Analyse Calls & Agent Reports along with complete recordings of all the calls inorder to improve your customer service.

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Sticky Agent


Connect callers to assigned agent everytime they call to resolve queries in less time.

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Real-Time Call Monitoring


Monitor and mentor your agents in real-time using spy & whisper mode.

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Real-Time Call Statistics


Manage your agents' queues in real-time knowing the call flow and agent availabilty.

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Admin Dashboard


Stay on top of everything with supervisor tools that help you monitor, react and control.

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Agent Dashboard with Live Caller Info


Provide the fastest, personalised and most efficient service.

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Telephony APIs


Increase your agent's efficiency by avoiding them to shuffle between CRM and telephony.

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Why SparkTG is better for your business

1

Overall 30 years of team experience in contact centre technology.

2

Trusted by major startups and call centers.

3

Maximum uptime and highest call quality.

4

Unmatchable support to ensure business continuity.

5

Simple interface, increase productivity from day one.

6

Integrations with major CRM.

7

Innovating solution.

8

Scalability on demand.

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OpenMind

"Its always been a great working with you, As the way you handle your clients and try resolving their queries in the given TAT is amazing. I appreciate your all efforts."

Boost customer satisfaction with cloud based telephony solutions.